Privacy Policy

1. Use of Services

You agree to use our services only for lawful purposes and in accordance with these terms. You may not engage in any activity that disrupts or interferes with our services, servers, or networks. Unauthorized use, including attempting to access restricted areas of our platform, is strictly prohibited.

2. Your Consent

By accessing or using the Vatoto Platform, you agree and provide informed consent to the collection, use, processing, and storage of your information, including personal data of your children, as outlined in this Policy. If you do not agree to this Policy, you must discontinue using our Services immediately.

3. Updates to This Policy

We may revise this Privacy Policy periodically to comply with legal changes, technological advancements, or changes in our business operations. Any updates will be reflected on this page with an updated "Effective Date." You are advised to review this Policy regularly. Continued use of our Services after changes are posted signifies your agreement to the updated Policy.

4. Information We Collect

A. Personal Data You Provide

We collect information voluntarily provided during account creation, course registration, customer support interactions, and participation in sessions, including:

  • Full name of parent/guardian
  • Email address
  • Phone number
  • Billing and payment information
  • Address (city, state, country)
  • Child’s first name and age
  • Child’s current academic level or interests
  • Video recordings of sessions involving children
  • Feedback, reviews, or comments
  • Uploaded profile images
B. Automatically Collected Data

We collect non-personally identifiable information through cookies, analytics tools, and server logs:

  • IP address
  • Browser and device type
  • Pages visited and time spent
  • Geographic location (based on IP)
C. Cookies, Web Beacons & Local Storage

Cookies help us enhance user experience by remembering preferences and enabling secure sessions. You can manage cookie settings through your browser, although some features may be restricted without cookies.

5. How We Use Your Information

We use collected data for the following purposes:
  • To create and manage user accounts
  • To provide and personalize learning experiences
  • To enable class scheduling and instructor communication
  • To send important notifications and updates
  • To process payments and generate invoices
  • To analyze platform usage and improve performance
  • To record and share session footage with participants and guardians
  • To respond to inquiries and support requests
  • For compliance, safety, legal, and regulatory purposes

6. Storage & Security of Personal Data

All information is securely stored on servers located in India. We implement advanced security measures including encryption, firewalls, and access controls to safeguard data. Despite our efforts, no method of electronic transmission is completely secure. You are encouraged to protect your account credentials and report any unauthorized activity.

7. Sharing and Disclosure of Information

We may share your personal information under the following circumstances:
  • With third-party service providers such as payment gateways, hosting providers, and analytics services, strictly for service delivery.
  • With instructors to facilitate personalized teaching for your child.
  • For legal compliance when required by law or in response to valid legal requests.
  • During business transferssuch as mergers or acquisitions, subject to confidentiality obligations.

We do not sell or rent any personal data to third parties for marketing purposes.

8. Children’s Privacy and Protection

A. Data Collection and Use

We collect children's personal data only from parents or legal guardians at the time of registration or session participation. This includes:

  • First name and age of the child
  • Educational background and learning preferences
  • Video and audio recordings of class sessions
  • Voluntary interactions shared during sessions

Children cannot register or create accounts independently. Parents/guardians must provide consent for each child's participation.

B. Session Recordings

Sessions conducted on Vatoto.live may be recorded for:

  • Sharing with parents for review
  • Training and quality improvement of instructors
  • Compliance with platform standards

These recordings are stored securely and access is restricted to relevant educators, staff, and parents. Redistribution or downloading by unauthorized parties is strictly prohibited.

C. Parental Control and Rights

Parents or guardians have full control over their child’s data and may:

  • Request access to or copies of their child’s information
  • Modify or update their child’s profile
  • Withdraw consent and request deletion of data

Requests can be sent to support@vatoto.live. Account termination may occur if consent is withdrawn.

9. Public Posts and Community Forums

Users may have the opportunity to engage in public forums or comment sections. Any information shared in such areas becomes publicly visible. You are advised to avoid sharing sensitive personal data in public channels.

10. External Links and Integrations

Our Services may include links to third-party websites or services (e.g., Zoom, YouTube, Google). We do not control and are not responsible for their privacy practices. Users are encouraged to review the privacy policies of such external sites before sharing personal data.

11. International Users and Data Transfers

Vatoto.live is based in India. If you are accessing our platform from outside India, you consent to the transfer and processing of your information in India. Data protection laws in India may differ from those in your jurisdiction. We ensure compliance with local laws to the best of our ability and maintain strict confidentiality of all user data.

12. Your Rights

Depending on your location, you may have the following rights:

  • Right to access your personal data
  • Right to correction of inaccurate or outdated data
  • Right to deletion of your or your child’s information
  • Right to object to data processing under certain conditions
  • Right to withdraw consent at any time
  • Right to data portability to request your data in a transferable format

To exercise these rights, contact us at support@vatoto.live with appropriate identity verification.

13. Data Integrity and Security Measures

We take comprehensive technical and organizational measures to ensure that personal data is:

  • Accurate, complete, and up to date
  • Protected against unauthorized access or alteration
  • Only accessible to authorized personnel with legitimate purpose

While we strive to protect user information, absolute security cannot be guaranteed. Users are responsible for maintaining the confidentiality of their login credentials.

14. Social Media Features

We may integrate social media widgets (e.g., share buttons or comment features). These tools may collect data such as IP address and usage behavior. Interaction with these features is governed by the privacy policies of the respective platforms.

15. Grievance Redressal and Contact Information

If you have any concerns or questions regarding this Privacy Policy, data collection practices, or would like to lodge a complaint, please contact our Grievance Officer: We may integrate social media widgets (e.g., share buttons or comment features). These tools may collect data such as IP address and usage behavior. Interaction with these features is governed by the privacy policies of the respective platforms.

Grievance Officer
  • Vatoto.live
  • Email: support@vatoto.live

We will make reasonable efforts to respond and resolve your concerns within a timely manner.

16. Other Terms and Conditions

Your use of our Services is also governed by our Terms of Use. Please review them alongside this Privacy Policy to understand the full scope of your rights and responsibilities when using Vatoto.live.